We understand the value of your tapes, reels, and other legacy media. They cannot be replaced.
We have been in the same building for 50 years and all work is done in the same place.
A Fedex Express office is located a few blocks from our front door.
We visit there almost every day to pick up our packages. Your media doesn't go out on a delivery truck and is never handed to anyone but us.
They are careful and professional. There has never been an error since we stopped using
ground delivery. No matter the carrier, the "last mile" we eliminated is the real weak link. Human error is lurking right there.
If you are in South Florida, we do encourage you to bring your media to our door and hand it to us. If you are located
elsewhere in the world, we use the following methods to ensure the best protection of your media. Shipping by any other
carrier UPS, USPS, DHL, you name it... can have an uncorrectable error.
We arranged to have each and every shipment with Fedex EXPRESS specified "Hold At Location", in this case our nearby station.
Please be aware that Fedex Express is a completely separate network from Fedex GROUND. With Fedex Express, your media goes
directly from one Fedex facility to another, by closed truck and airplane. We arranged that no package ever goes out for
delivery on a truck. Packages are never left on a doorstep or porch... maybe the wrong one. Your package is held at our
local EXPRESS OFFICE and secure Fedex facility. One of our own identified team members will personally pick it up from
there.
Please follow our extremely safe shipping guidelines:
Our extensive and complete deck and player inventory consists mainly of equipment we originally purchased (and kept)
from Sony, Panasonic and others. We own and have available at our offices more than 150 recorders, players, projectors
as well as many more ancillary devices to process and record video, audio, still photographs and images.
Please call us toll free at 800-772-1111 if you have any questions or concerns. We are always happy to help!
Your digital files can be uploaded to our cloud, your cloud, or they can be delivered on a thumb drive
or hard drive.
FOOTNOTE:
If you have a large quantity of sensitive (single copy only) programs or series we can arrange a courier to either
pick up by truck or make a flight with the goods accompanying the passenger. We did this once with several
hundred tapes from Miami to Narita in Tokyo for Fuji Television. Every tape onboard was in the cabin not the hold.
We welcome you to call us to discuss any special or super special needs you may have.