Call Us: 800-772-1111
We understand the very special value of your tapes, reels, and other legacy media. They are likely the only copy
in existance and cannot be replaced.
We have been in the same building for 51 years. A Fedex Express office is located a few
blocks from our front door. We visit that office in person to pick up your packages. Your media doesn't go
out on a delivery truck and is never handed to anyone but us.
They are careful and professional. So far we have received a large number of packages with zero errors or losses
by this process. No matter the carrier, the "last mile" we eliminated is the very real weak link. Human error
is lurking right there.
If you are in South Florida, we do encourage you to bring your media to our door and hand it to us. If you are located
elsewhere in the world, we use the following methods to ensure the best protection of your media. Shipping by any other
carrier including Fedex GROUND, UPS, USPS, DHL, you name it... can have an uncorrectable error.
Years ago we arranged with our nearby Fedex office to have each and every shipment to us kept in their office building,
avoiding truck delivery.
Please be aware that Fedex Express is a completely separate network from Fedex GROUND. With
Fedex Express, your media goes directly from one Fedex facility to another, by closed truck and airplane.
We maintain that no package addressed to us ever goes out for delivery on a truck. Packages are never left on a
doorstep or porch... maybe the wrong one.
Your package is held at our local EXPRESS OFFICE and secure Fedex facility. One of our own well known team members
will personally pick it up from there.
Please follow our extremely safe shipping guidelines:
Our extensive and complete deck and player inventory consists mainly of equipment we originally purchased (and kept)
from Sony, Panasonic and others. We own and have available at our offices more than 200 recorders, players, projectors
as well as many more ancillary devices to process and record video, audio, still photographs and images.
Please call us toll free 24/7 at 800-772-1111 if you have any questions or concerns. We are always happy to help!
Your digital files can be uploaded to our cloud, your cloud, or they can be delivered on a thumb drive
or hard drive. You can supply your own drives (free) or purchase new ones from us.
FOOTNOTE:
If you have a large quantity of sensitive (single copy only) programs or series we can arrange a courier to either
pick up by truck or make a flight with the goods accompanying the passenger. We did this once with several
hundred tapes from Miami to Narita in Tokyo for Fuji Television. Every tape onboard was in the cabin not the hold.
We welcome you to call us to discuss any special or super special needs you may have.
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